Intern - AI Strategy and Development

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Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one-on-one mentorship, competitive pay, casual dress, flexible schedule, intern-specific programming, and meaningful work experience.

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The AI Strategy & Development Intern will work directly with the Director of Digital Strategy to advance Nelnet Business Services’ enterprise AI initiatives. This role blends strategic analysis, program coordination, and hands-on exploration of emerging AI technologies. The intern will help support the rollout of AI literacy and engineering programs, contribute to AI strategy through the Center of Excellence, and assist with targeted internal improvement projects. This is an ideal opportunity for a business-minded student with proven experience using frontier AI models and a passion for technology-driven innovation.

• Support the planning, coordination, and execution of enterprise AI initiatives, including:

  • AI Literacy Program for associates

  • AI Engineering Upskilling Program(s)

  • AI strategy workstreams through the Center of Excellence

  • Selected internal AI-related process improvement projects

• Conduct research on AI market trends, competitive benchmarks, and emerging tools relevant to Nelnet Business Services.

• Assist in preparing presentations, reports, and briefing materials for senior leadership.

• Collaborate with cross-functional teams to gather requirements, document processes, and track project progress.

• Support light prototyping and testing of AI-enabled tools or workflows (in partnership with technical teams).

• Help develop communications, guides, and resources to increase AI awareness and adoption.

EDUCATION:
Pursuing a degree in Business, Communications, Data Science, Computer Science or a related field. Current standing Junior or above preferred.

EXPERIENCE:

• Required: Direct, hands-on experience with frontier AI models (e.g., GPT-4/5, Claude, Gemini, Mistral, Llama).

• Preferred: Experience with advanced AI tools, frameworks, or APIs for building and integrating AI solutions.

• Experience with data analysis, market research, or strategic planning is a plus.

• Strong interest in the business applications of AI.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

• Passion for artificial intelligence and emerging technologies.

• Excellent written and verbal communication skills; able to distill complex concepts into clear, accessible language.

• Strong analytical and problem-solving abilities.

• Ability to work collaboratively across business and technical teams.

• Self-motivated, detail-oriented, and comfortable managing multiple priorities.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.