Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.
Nelnet’s Corporate Communications department is seeking a detail-oriented Corporate Marketing and Communications Strategist to join our fast-paced internal communications team. This position integrates content creation and review, internal marketing strategy, campaign execution, project management, stakeholder collaboration, and oversight of communication channels to support Nelnet’s business units as well as company-wide initiatives.JOB RESPONSIBILITIES:
Strategic Communications
Support the development and execution of department and organization-wide content strategy.
Serve as strategic resource for various internal organization-wide campaigns, initiatives, and one-off projects in collaboration with planning committees and/or key stakeholders.
Develop and execute internal communications plans aligned with business goals and initiatives.
Assist with change management communications and special projects as needed.
Collaborate with team leads and internal stakeholders to evaluate the success of content, channels, and campaigns, providing insights and recommendations for continuous improvement.
Content Creation, Review, and Editing
Assist in writing, editing, reviewing, and optimizing content including emails, intranet posts, campaign deliverables, leadership messages, and event materials.
Maintain brand consistency, ensure message clarity, and align all communications with strategic goals.
Review creative assets for accuracy, grammar, brand consistency, and technical quality prior to final stakeholder review and final production/distribution
Channel and Platform Management
Lead strategic initiatives to enhance internal communication platforms and channels by improving processes, elevating standards, and driving optimization across digital content, design, and site management.
Responsible for overseeing the Nelnet Communications inbox and providing timely responses to inquiries.
Stay up to date about internal communications best practices and optimization strategies related to technology, digital platforms, communication channels as well as general structure and design.
Project Management and Resource Coordination
Manage multiple concurrent projects using project management software.
Collaborate with creative, traffic, and production teams to track timelines, assign resources, and maintain visibility on priorities, ensuring projects are delivered on time, on budget, and with excellence.
Serve as a trusted communications partner to internal business areas, keeping partners and key stakeholders well-informed.
Event Planning and Support
Assist in planning and executing small- and large-scale internal events such as annual leadership meetings, innovation sessions, and campaign rollouts.
AI Integration for Efficiency
Utilize artificial intelligence (AI) tools (e.g., Microsoft Copilot) to enhance workflows, streamline content creation, summarize meeting notes, and improve communication strategy execution.
Mentorship
Provide leadership, mentorship, and guidance to a part-time intern.
Qualifications
Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field.
3–5 years of experience in corporate, agency, or public-sector communications.
Exceptional storytelling, writing, editing, and proofreading skills.
Strong project management and organizational skills with the ability to manage multiple projects simultaneously and deliver high-quality work on time.
Experience managing internal communications channels and digital platforms with a demonstrated ability to develop and execute internal communication strategies that align with organizational goals.
Proven experience translating complex business priorities into clear, compelling messaging across multiple internal channels.
Proficiency in Microsoft 365 (especially Teams, Outlook, SharePoint, and Copilot tools).
Comfortable exploring and adopting AI-powered tools to improve workflows and creative output.
Emotionally intelligent with audience awareness and ability to adapt messaging for impact.
Self-motivated with the ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.
Nelnet is a Drug Free and Tobacco Free Workplace.