[Our mission and customers]
Our platform simplifies banking and finance management for SMEs today, so that they can build their tomorrow. We offer a finance management platform with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 53,000+ reviews.
Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75. This level of satisfaction is far above typical traditional banking scores, often ranging from 3 to 12, sometimes even lower.
[Our journey]
Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000 customers across 8 European countries: France, Germany, Italy, Spain, Portugal, Austria, Belgium, and the Netherlands. We have been profitable since 2023, and we are just getting started as we want to become the indisputable European leader in SME finance management.
[Our beliefs]
We hire for skills and potential. With 80+ nationalities, 45% women, and 56% of women in our leadership team, diversity is simply part of who we are.
We've built a discrimination-free hiring process because we believe the best teams are built on merit.
[AI at Qonto]
We see AI as a catalyst for our success.
We always choose thinking over routine. That's why AI is already deeply embedded in how we work - not as a trend, but as a way to raise the bar for the entrepreneurs who count on us. That is why we grant our Qontoers unlimited access to the best AI tools on the market - Claude Code, Cursor, Copilot, Dust, and Notion AI.
We want people who experiment without waiting for permission. Who push AI beyond the obvious. Who know when to trust it and, more importantly, when to question it.
Already pushing AI limits? You'll fit right in.
Join our Anti-Financial Crime (AFC) team to protect Qonto and its users by detecting and reporting suspicious activities. You will play a key role in our fight against financial crime, with a specific focus on investigating private scams and fraud rings, while ensuring we meet our regulatory reporting obligations to the French administration (Tracfin).
👩💻🧑💻 As an AFC Analyst at Qonto, you will
• Investigate & Report: Draft high-quality Enhanced Investigations (EI) and Suspicious Activity Reports (SARs) for the French Financial Intelligence Unit (Tracfin).
• Analyze Fraud Patterns: Help develop knowledge on private scams ("escroqueries privées") to identify emerging trends and share the knowledge with the team.
• Handle Alerts: Handle escalated alerts from our LoD1 teams with efficiency and precision, to detect potential money laundering or fraud attempts.
• Maintain Quality Standards: Ensure all your investigations and reports meet our strict internal quality standards and regulatory deadlines.
• Contribute to Team Success: Participate in side tasks and team projects to continuously improve our detection tools and operational processes.
🤔 What you can expect
• Fast-Paced Environment: We operate in a dynamic fintech setting where reactivity and adaptability are key; you will handle a high volume of cases without compromising on quality ("Go fast but do it right").
• Collaborative Culture: You will join a close-knit AFC team that values peer support, with weekly team meetings and regular 1-on-1s to foster your growth.
• Learning & Development: You will work on a variety of cases (AML, Tax Fraud, Scams, Fraud in general) allowing you to build a strong generalist skillset while deepening your knowledge in scams.
• Tools: You will work with our internal proprietary back-office tools and communicate via Slack.
🤝 About your future manager
• Her path?
Garance holds a Master's degree in Criminal Law and Criminal Sciences, and joined Qonto in 2023. She has built an impressive track record within the company, rapidly climbing the ranks through Junior and Senior Officer roles before being promoted to her current position as Lead Anti Financial Crime.
• What does she bring to the team?
You will report to Garance, who leads part of the AFC team. Garance is a hands-on manager who values transparency and autonomy. She is committed to her team's development and progression. She looks for team players who are eager to learn and ready to tackle the challenge of balancing speed with impeccable quality.
🏅 About You
• Linguistic Skills: You speak French fluently (min. C2 level) with impeccable writing skills (spelling, grammar, and syntax are non-negotiable for drafting official reports). You also have a professional command of English (min. C1 level).
• Background: You hold a Master’s degree in Law (Business Law, Criminal Law, Compliance) or a related field.
• Experience: You have a first experience in AFC, Compliance, or Fraud, or a strong demonstrated interest in these topics.
• Analytical Mindset: You are rigorous, detail-oriented, and able to synthesize complex information into clear, concise reports.
• Appetite for Fraud: You have a genuine curiosity for understanding general AFC mechanisms, specifically private scams, and want to develop your knowledge in this area.
At Qonto we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick! Who knows? You may have the missing piece of the puzzle we've been searching for all along.
\n[Our hiring process]
- Interviews with your Talent Acquisition Manager and future managers (1 hour each)
- A remote or live exercise to demonstrate your skills and give you a taste of what working at Qonto could be like
On average, our process lasts 20 working days - more information here on our candidate journey.
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