Senior Product Experience Designer

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Product Experience Designer  - Payments

Adyen is looking for a Product Designer to join our UX team. In this role, you’ll be a key contributor to the Payments solution. The global engine that powers every transaction for the world's most ambitious businesses. You’ll work at the intersection of complex financial logic and human-centric design, ensuring that global commerce remains seamless, secure, and accessible.

The Payments solution is the bedrock of Adyen’s offering, enabling merchants to accept, process, and settle payments across any channel and every continent. As a Product Designer, you will dive deep into the technical intricacies of our core processing engine to design intuitive interfaces that help merchants optimize their performance and expand into new markets with confidence.

In this role, you will:

• Own and design complex product ecosystems by deeply understanding customer goals and aligning user needs with business objectives, using data-driven insights and discovery methods.
• Support the creation of a more unified experience across initiatives related to device fleet lifecycle and management, acting as a design contact point and collaborating across multiple product teams.
• Design simple, intuitive, and high-quality interfaces that solve complex user problems and support impactful initiatives.
• Collaborate closely with product, engineering, and other cross-functional partners, integrating feedback and supporting strategic improvements.
• Contribute to improving design practices, documentation, and knowledge sharing, while mentoring and supporting other team members.

We’re looking for someone who has:

• 5+ years of experience designing complex hardware and/or software products, with strong system and product thinking.
• Hands-on experience across wireframes, user flows, prototypes, and high-fidelity design, with an understanding of technical implementation.
• Interface design experience, familiarity with design systems, and affinity with accessible and inclusive design.
• Outstanding communication and stakeholder management skills, with confidence to speak up and collaborate in a cross-functional environment.
• Proficiency in Figma, curiosity, openness to different perspectives, and the ability to work effectively in an egoless team.

Nice-to-have:

• A Bachelor or Master degree in Interaction (Product) Design or a related field.
• Experience facilitating workshops with product and engineering teams.
• Experience designing terminal or device interfaces.
• Experience designing with AI.
• Payments or fintech experience.

Why this role matters

Every day, merchants around the world rely on Adyen’s in-person payment devices to keep their businesses running. Behind each payment is a complex device lifecycle — from ordering and configuration to resolving blocked payments — involving merchants, platforms, and internal teams. In this role, you’ll help untangle that complexity, bringing clarity and cohesion to how these systems work together.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.