Revenue Operations Manager

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

We are looking for an experienced Revenue Operations Manager skilled in budgeting, forecasting, and revenue analysis. The successful candidate will excel at utilising Salesforce CPQ and Netsuite, alongside analytical tools like Excel and Tableau, to provide actionable insights that inform strategic decision-making.

The Revenue Operations Manager will play a critical role in shaping our revenue strategy and performance in the APAC region. By leveraging analytical insights and optimising systems, you will empower our teams to make data-driven decisions that drive growth, enhance operational efficiency, and align with our overarching business objectives.

❗This is a Full time, permanent position

📍This role is hybrid. The successful candidate will be working from the office and home. The Caseware Australia office is located at L4, 365 Little Collins Street, Melbourne, VIC 3000

• Data Insights and Reporting: Review data accuracy, reporting anomalies and publishing corrections monthly. Extract and validate data from various sources, including Netsuite, Salesforce and Tableau, to generate insights and strategic recommendations. Prepare and present detailed reports on key performance indicators (KPIs) related to sales, marketing, and finance to stakeholders.
• Pricing and Revenue Analysis: Conduct pricing analysis, monitoring market trends and coordinate with our Global Pricing team to support pricing strategies for optimal competitiveness and profitability. Analyze and report on revenue performance metrics to identify key trends, opportunities, and challenges in the lead-to-cash process.
• Budgeting and Forecasting: Assist the annual budgeting process, collaborating with APAC Finance and Sales Directors to ensure accurate financial forecasting. Develop and implement forecasting models to predict revenue streams and assess financial impacts.
• System Optimisation: Optimise Salesforce CPQ and Netsuite for enhanced reporting and integrations, ensuring alignment with business processes. Serve as the subject matter expert for both systems, providing technical support and training to local teams.
• Collaboration and Strategic Support: Work closely with cross-functional teams to enhance global sales forecasting processes and align on revenue growth strategies. Collaborate with stakeholders to validate Annual Recurring Revenue (ARR) data and support strategic initiatives. · Participate in key rituals such as weekly, monthly and quarterly business reviews, providing insights and recommendations that drive business outcomes.
• Documentation and Process Improvement: Develop and maintain documentation of revenue system processes, best practices, and training materials to support user adoption. Identify gaps and inefficiencies in current processes, recommending improvements to enhance operational effectiveness.

• Minimum of 5 years of experience in revenue data analytics, preferably within a SaaS organization.
• Expertise in Excel, Tableau, PowerBI, and hands-on experience with Salesforce CPQ and Netsuite.
• Strong analytical mindset with a proven ability to derive actionable insights from complex data sets.
• Excellent verbal and written communication skills, capable of conveying technical information to diverse stakeholders.
• Ability to thrive in fast-paced environments, demonstrating a proactive approach to problem-solving and decision-making.
• Salesforce and/or Netsuite certification is highly desirable

What's in it for you:

▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. 

▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. 

▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. 

▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. 

▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. 

▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. 

▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team. 

About Caseware:

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com.

Background Check:

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co 

Security and Fraud:

Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.