Regional Partner Relations Lead – Asia

Why should you join dLocal?

dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. 

By joining us you will be a part of an amazing global team that makes it all happen. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.

What’s the opportunity?

We are hiring a Regional Partner Relations Lead – Asia to own and grow our key relationships with local payment partners, financial institutions and regulators across the region. You will be part of Growth Ops & Partnerships, working very closely with Operations and Commercial teams to turn strategic partnerships into sustainable TPV, margin and resilience for Asia.

In this role, you will be dLocal’s “face in the market” for priority processors, wallets, banks and relevant regulators in Asia. You will translate our global strategy into local execution through joint business plans, performance management and new capabilities, while also helping us streamline how we manage partners, data and workflows – using tools and automation wherever possible.

You will report to the VP Growth Ops & Partnerships and collaborate with Product, Ops, Finance, Fraud, Compliance, Legal and Public Affairs to ensure that commercial opportunities and regulatory changes become concrete, on-time deliveries.

• Own and nurture relationships with key Asian partners (e.g., local processors, wallets, banks) and relevant regulators/central banks, becoming dLocal’s primary point of contact in the region.
• Build senior, multi-level relationships (C‑level, product, operations, risk, regulatory) to ensure we are a trusted, strategic counterpart and invited early into discussions on new products and regulatory changes.
• Lead joint business planning with priority partners: define and run plans covering TPV growth, product roadmap, performance targets, economics and joint marketing or go-to-market initiatives.
• Identify and prioritize new workstreams with partners (new countries, payment methods such as APMs, wallets or RTP, new features, and commercial models) that strengthen our product and economic performance in Asia.
• Monitor partner performance and economics using data and dashboards (approval rates, latency, uptime, SLAs, incident volume, TPV/margin by corridor and merchant cluster) and drive improvement plans.
• Improve unit economics and NTR by negotiating pricing, tiers, FX spreads and incentives in coordination with Finance and Global Partners & Enablement.
• Strengthen resilience and redundancy by ensuring fallback providers and alternative routes for critical flows in Asia, aligned with global resilience targets.
• Track regulatory and scheme developments affecting the region, assess impact, and coordinate clear action plans with internal teams (including support for licenses, audits and compliance work).
• Act as the internal “go-to” person for partner and regulator topics in Asia, enabling Commercial, Core Ops and Product teams to execute quickly and consistently.
• Standardize and scale how we work with partners by contributing to playbooks, templates and onboarding materials – including identifying opportunities to automate repetitive workflows, reporting, and incident follow-up.

• 8–12+ years of experience in payments, fintech, banking or card schemes, with a focus on partnerships, business development or strategic account management.
• Proven track record owning senior relationships with at least one of the following:
• Major banks, wallets, processors or PSPs;
• Card schemes (e.g., Visa, Mastercard);
• Regulators, central banks or public authorities in financial services.
• Hands-on experience leading cross-functional initiatives (commercial, product, operations, compliance) such as launching new payment methods, corridors or regulatory-driven changes.
• Structured, analytical mindset: confident working with TPV, conversion, cost and margin data to define priorities, size opportunities and track impact; comfortable using tools, dashboards and reports to do so.
• Automation and process mindset: able to spot opportunities to streamline partner management (e.g., standardizing playbooks, improving reporting, or collaborating on tooling/automation to reduce manual work and errors).
• Excellent communicator in English (Advanced, mandatory) – both written and verbal – with the ability to adapt messaging to C‑level, operational and regulatory audiences; additional Asian languages are a strong plus.
• High ownership and bias to action: you move from problem to plan to execution, are comfortable with ambiguity and incomplete information, and can operate with limited day-to-day guidance.
• Ability to navigate complex organizations, internally and externally, aligning diverse stakeholders around clear, measurable outcomes.
• Nice to have: experience working with or within large global merchants, networks or PSPs; exposure to BNPL, wallets, RTP and alternative payment methods strategies in emerging markets; prior experience interacting with Asian regulators, central banks or industry associations.

What do we offer?

Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:

- Flexibility: we have flexible schedules and we are driven by performance.

- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.

- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.

- Learning & development: get access to a Premium Coursera subscription.

- Language classes: we provide free English, Spanish, or Portuguese classes.

- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!

- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs.

What happens after you apply?

Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

Also, you can check out our webpage, Linkedin and Youtube for more about dLocal!