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Payment Product Design Leader/Senior Designer

Coins.ph
On-site
Taguig City, Metro Manila, Philippines
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Key Responsibilities
  • Design Strategy
  • Define and own the design vision and strategy for our payment products.
  • Establish UX/UI design best practices that balance business goals, user needs, and compliance requirements.
  • Lead, mentor, and grow a team of product designers and UX researchers.

  • User-Centered Design Execution
  • Drive end-to-end product design from discovery, journey mapping, and prototyping to detailed UI specifications.
  • Conduct and apply user research, usability testing, and data-driven insights to improve product flows and reduce friction.
  • Create design systems and patterns for consistency across channels (app, web).

  • Cross-Functional Collaboration
  • Partner with product managers and engineers to define product requirements and technical feasibility.
  • Work closely with risk, compliance, and legal teams to ensure designs adhere to regulatory standards (e.g., BSP, AML, KYC).
  • Collaborate with marketing and CX to ensure brand-consistent experiences.

  • Innovation & Market Trends
  • Stay ahead of payment UX trends in PH and SEA and globally (e.g., tap-to-pay, open finance, e-wallet interoperability).
  • Explore opportunities to integrate emerging technologies such as QR Ph, NFC, merchants, and blockchain into the payment journey.


Qualifications
  • Bachelor’s degree in Design, Human-Computer Interaction, Computer Science, or related field.
  • 5+ years of experience in product design, with at least 1 years in a leadership role.
  • Proven track record designing scalable payment systems, e-wallets, or financial services platforms.
  • Strong portfolio demonstrating UX strategy, UI execution, and impact on business metrics.
  • Deep understanding of the Philippine digital payment landscape and regulatory framework.
  • Experience working in agile product development environments.
  • Proficiency in tools like Figma, Adobe XD, or similar.
  • Background in payments or fintech.
  • Experience in designing for mass-market, mobile-first audiences in emerging markets.


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