About us:
Airtm is a financial-infrastructure company building the future of the online-work economy. We are on a mission to empower the world's growing number of Digital Entrepreneurs in the Global South, giving them the financial freedom to thrive.
The problem is clear: in emerging markets, accessing the dollar economy is difficult. Cross-border payments are slow, expensive, and often lose value to inflation. This limits the potential of millions of talented individuals.
Airtm’s solution is a swift and comprehensive financial platform that facilitates low-value cross-border payments and local cash-outs. As pioneers in stablecoin-payment infrastructure, Airtm has built the most advanced cross-border payment system available on the market.
As a company married to the world of online work, Airtm will go beyond payments to build the necessary infrastructure the online-work economy needs to thrive. We are fostering an entirely new economy, giving individuals, communities, and countries the tools to take control of their financial destinies.
About the role
We’re looking for a proactive and detail-oriented 1st Level Compliance Analyst to join our team. In this role, you’ll be on the front line of our compliance program, reviewing alerts from Transaction Monitoring, Fraud, and Sanctions systems to help keep our business and customers safe. The ideal candidate is passionate about compliance, proficient in both English and Spanish, demonstrates strong analytical and problem-solving skills, and thrives in a fast-paced, high-volume environment.
What you’ll be responsible for:
- Review and assess first-level alerts (TM, Fraud, Sanctions) to spot unusual or risky activity.
- Use KYC/AML/CTF standards to validate customer information and ensure compliance with regulations.
- Work with digital identity verification tools to confirm customer profiles and detect risks.
- Document your findings clearly and escalate cases when necessary.
- Balance multiple processes, high case volumes, and deadlines without compromising on accuracy.
- Collaborate with teams like Fraud, Operations, and Customer Support to resolve issues.
- Handle sensitive data with care and integrity.
- Adapt quickly to changes in processes, tools, and regulatory requirements.
- Assist on improvements to processes and policies.
Experience & skills:
- Bilingual in English and Spanish (both written and spoken).
- Experience in KYC, AML/CTF, Sanctions, Fraud Prevention, or Customer Support.
- Strong analytical, detail-oriented, and problem-solving skills.
- Ability to stay calm and focused when working under pressure or managing high volumes.
- Flexibility and adaptability to rapidly changing priorities and processes.
- Demonstrated ability to work autonomously and proactively.
- Comfortable working with digital tools and verification systems.
- High integrity and discretion when handling sensitive information.
Nice to have:
- Experience in Financial Services, Banking, or FinTech.
- Knowledge of regulatory frameworks related to AML/CTF, Sanctions Compliance, and Fraud Detection.
- Familiarity with compliance systems and case management and customer service platforms.
- Experience multitasking and thriving under tight deadlines.
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