VP Engineering, Quality & Tools

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest. 

At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it.

As our VP, Engineering Quality & Tools, you’ll step into a critical leadership role responsible for shaping how we deliver high-quality, reliable software at scale. You will oversee Quality Engineering, Technical Operations (triaging customer-reported issues), Developer Experience (DevX), and Internal Tools that power our Customer Support organization.You will be the driving force behind raising the bar for how we build, test, and deploy products, ensuring our systems are resilient, our processes efficient, and our customer experience seamless. This is an opportunity to lead foundational change while directly influencing the growth and effectiveness of our engineering organization. This position reports directly to the CTO.

• Defining and executing the roadmap for engineering quality, reliability, and internal tooling.
• Championing a culture of quality, collaboration, and continuous improvement across all engineering functions.
• Partnering with product, design, and engineering leaders to evolve how we build, test, and deploy software.
• Advocating for an agile process and automation-first culture.
• Leading the Quality Engineering organization, establishing best practices in testing, automation, and CI/CD.
• Drive Quality KPIs and metrics for the Engineering organization.
• Overseeing Technical Operations to ensure customer-reported issues are triaged quickly and resolved with root-cause accountability.
• Driving improvements in Developer Experience to increase developer velocity, satisfaction, and efficiency.
• Guiding our internal tools teams to deliver scalable, impactful tools for our Customer Support agents.
• Rolling up your sleeves to troubleshoot complex issues, design solutions, and model best practices.
• Mentoring and coaching engineers and managers to develop future leaders within the organization.

• 8+ years of engineering leadership experience.
• Deep experience running Quality / Test Engineering teams — this is the foundation of the role.
• Proven success leading engineering organizations across multiple domains, ideally including DevX, Tech Ops, or internal tools.
• Strong technical knowledge, with the ability to step in hands-on while also scaling teams and systems.
• A track record of improving software development lifecycle processes — from build to deploy to monitoring — in complex environments.
• Expertise in CI/CD pipelines, automation, and building for reliability at scale.
• Experience leading entire engineering organizations is a strong plus.
• A customer-first mindset, with experience ensuring engineering quality translates into better customer outcomes.
• Excellent leadership skills; able to inspire, mentor, and retain top technical talent.
• Collaborative mindset with strong communication skills. Comfortable working cross-functionally with product, design, and support.
• A bias toward action, with the ability to balance strategic initiatives with tactical execution.

• Medical, dental, vision, and HSA match 
• Paid life insurance, AD&D, and disability benefits 
• Traditional 401k with company match
• Unlimited PTO 
• Paid company holidays and pop-up bonus holidays 
• Professional development stipends
• Mental health resources  
• 1:1 financial planners
• Fertility healthcare
• 100% paid parental and caregiving leave, plus cleaning service and meals during your leave
• Flexible WFH, both remote and in-office opportunities
• Fully stocked kitchen, catered lunches, and occasional in-office happy hours
• Employee resource groups

Our stance on salaries:

Greenlight provides a competitive compensation package with a market-based approach to pay and will vary depending on your location, experience and skill set. The total compensation package for this position will also include a discretionary performance bonus, equity rewards, medical benefits, 401K match, and more. Greenlight conducts continuous compensation evaluations across departments and geographies to ensure we are keeping our pay current and competitive.

The estimated base pay range for this position in (NY, CA, WA): $240,000 - 350,000

The estimated base pay range for this position in (CO): $240,000 - 295,000

Who we are:

It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team.

Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.

Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email recruiting@greenlight.me.