This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Outbound Specialist, Warehousing & Logistics

The Adyen In Person Payments solution is driven by a combination of our physical payment devices in store and our core processing platform. Our Supply Chain team ensures that our merchants can seamlessly process payments by delivering high quality payment terminals & accessories globally. The EMEA Warehousing & Logistics team is responsible for managing our third-party warehouses and logistics operations. This includes the warehouse's receiving, handling, storing, production, picking, and packing activities, ensuring quality & PCI compliance standards are met at every step. The Outbound Specialist is responsible for the EMEA region's outbound operations, currently focused on our warehouse partners in the Netherlands and the United Kingdom.

What you’ll do

• Coordinate Daily with Regional 3PL Partners: Work closely with two different third-party logistics sites to ensure smooth daily operations. Communicate shipment priorities, track progress, and quickly resolve issues as they arise. Build strong working relationships with on-site teams, understand their processes, and align on day-to-day needs to keep orders moving efficiently and accurately.
• Own the Order Flow: Approve and prioritize orders, track key performance metrics, and resolve issues to keep shipments moving on time. Develop operational plans and coordinate closely with cross-functional teams to deliver on customer expectations.
• Champion Last Mile Excellence: Monitor final delivery stages, resolve delays, and lead initiatives to make last mile operations faster and more reliable.
• Balance & Optimize Regional Stock: Work with planning to keep optimal stock levels across regional warehouses. Anticipate demand, shift inventory as needed, and prevent both shortages and overstock.
• Lead Custom Packaging Operations: Manage custom packaging capacity and processes, identify improvement opportunities, and work with stakeholders to deliver high-quality, compliant packaging solutions.
• Drive Quality Standards: Uphold QA procedures for outbound shipments, perform spot checks, and partner with global QA teams to maintain exceptional product and process standards.
• Drive Process Improvement: Continuously identify and implement operational enhancements to increase efficiency and accuracy across all processes.

Who you are

• Experience: 1+ years of experience in Operations, Warehouse and/or Supply Chain management.
• Hands-on: You are motivated to engage in existing processes and manage (external) stakeholders in a fast-paced environment.
• Pragmatic: You will have strong problem-solving capabilities to take concrete action plans and execute them while dealing with daily operational tasks.
• Communicative: You align and collaborate with colleagues from different departments and external relations, such as suppliers and (warehouse) partners.
• Analytical: You fundamentally understand modeling concepts (excel) for production planning and capacity management.
• Global-mindset: With your peers across the globe (New York, Sao Paulo, Amsterdam, Sydney, Singapore), you are able to navigate cultural differences and collaborate with people based in various timezones. 
• Tech savvy: Enthusiastic about modern technology and its adoption in daily operations to bring Supply Chain Management to the next level.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.