Site Reliability Engineer

Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.

Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. 

Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology. 

The Role

We are seeking a Site Reliability Engineer (SRE) to ensure the availability, performance, and scalability of our production systems. You will collaborate with developers, system administrators, and support teams to improve system architecture and operational processes. Your responsibilities will include automating manual tasks, implementing monitoring, and driving incident response and postmortem analysis.

Key Responsibilities

• Ensure reliability and uptime of critical production services and infrastructure.
• contribute in the design of scalable monitoring and alerting systems.
• Develop tools and automation to eliminate manual and repetitive tasks.
• Participate in incidents management process.
• contribute root cause analysis and postmortem documentation for production issues.
• Collaborate with software and system engineers to improve system design for reliability.
• Identify and fix system weaknesses or bottlenecks.

• 3+ years of experience in a Site Reliability Engineer, DevOps, or similar role.
• Proficiency in scripting languages (ie. Python etc.).
• Experience with cloud platforms (ie. Azure) and container orchestration (Kubernetes, Docker).
• Strong understanding of Linux systems, networking, and troubleshooting.
• Familiarity with infrastructure as code tools (Terraform, Ansible, etc.).
• Familiarity with observability stacks (Prometheus, Grafana, ELK, Datadog, etc.).
• Strong problem-solving skills and a passion for reliability and performance.

💸 Competitive compensation package;

🎯Annual bonus based on your performance and targets’ achievement;

🏥 Private health insurance for you and your family;

💻 Top of the Line tools and equipment;

📚 Career development and regular feedback to develop your skills;

🏃🏽‍♂️ Employee Wellness Program like Daily group sessions led by professional coaches.