Sales Agent

Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device. Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services.

To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com's value proposition.

Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology.

The Role:
Join Viva.com’s vibrant Direct Sales team and play a key role in helping businesses grow. As a Sales Agent, you’ll be the first point of contact for potential merchants — identifying needs, offering tailored solutions, and delivering real value through our cutting-edge products and services.

Responsibilities:

• Engage with prospective clients via inbound and outbound calls to understand their needs and convert interest into successful sales;
• Present Viva.com’s offering in a clear, compelling, and consultative manner;
• Schedule qualified appointments or route high-potential leads to the field sales team as needed;
• Ensure accurate and timely order processing, following all required procedures;
• Maintain detailed call records and capture key insights to support follow-ups and strategy;
• Take part in targeted cross-sell, upsell, and win-back campaigns to maximize value;
• Consistently aim to exceed sales targets and build lasting relationships with clients;
• Use AI-powered tools (e.g., CRM insights, automated reports, smart call summaries) to optimize your daily workflow and elevate the customer experience.

At Viva.com, we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.

To be considered you should have:

• Previous experience in sales, preferably via phone;
• A proven track record in meeting or exceeding KPIs and sales goals;
• Confidence using CRM systems, dialers, and AI-driven sales tools;
• Quick to learn and able to explain complex products in a simple, persuasive way;
• Native-level Greek and excellent English communication skills;
• Strong interpersonal, communication, and negotiation abilities;
• Resilience and a positive, proactive mindset;
• Ability to multitask while remaining organized and detail-oriented;
• A high school diploma is required (a BSc/BA is a strong plus);
• Tech-savvy and excited to embrace AI to boost productivity and impact.

💸 Competitive compensation package;
🎯Annual bonus based on your performance and targets' achievement;
🏥 Private health insurance for you and your family;
💻 Top of the Line tools and equipment;
📚 Career development and regular feedback to develop your skills;
🏃🏽‍♂️ Employee Wellness Program like Daily group sessions led by professional coaches.