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Senior Manager, Process Management Head

G-Xchange Inc.
Full-time
On-site
NCR - WGC Philippines

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

  • Lead the governance and optimization of Agile delivery workflows across initiative intake, design, delivery, and deployment stages.

  • Ensure process alignment with organizational goals and compliance with BSP Circulars, ITIL 4, ISO, and Agile best practices.

  • Facilitate the weekly VMO huddle to review delivery status, risks, and improvement areas.

  • Drive delivery risk management, ensuring early identification, escalation, and mitigation of blockers or inefficiencies.

  • Analyze and generate actionable insights from operational and delivery data for Steering Committee reporting.

  • Maintain accurate and auditable documentation of process flows and controls.

  • Partner with product, delivery, and compliance teams to embed process excellence and support continuous improvement.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package