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IT Infrastructure Engineer - Systems

National Education Loan Network, Inc. (NELN)
Full-time
On-site
Lincoln - Nelnet Center United States of America

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Provides daily ongoing deployment, configuration, support, administration, maintenance and technical solutions to various technology components that make up the IT Infrastructure environment.

Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture, enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes a 24/16 hour (in-office/work-from-home) split for associates that reside within 30 miles of an office. This is subject to change, based on manager discretion.

US Citizenship and the ability to obtain a 6C Federal security clearance are required for this role.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship.


JOB RESPONSIBILITIES:
1. Develops or modifies IT Infrastructure to meet business objectives.
2. Maintain and implement technical solutions, automation, workflows, specifications, and documentation for various sized projects or daily support initiatives.
3. Works with multiple customers, stakeholders, and system owners to produce requirements, determine feasibility, analyze cost/benefits requirements, and recommend design solution options.
4. Provide training and technical support for users with varying levels of IT knowledge.
5. Completes routine preventative measures and maintains/monitoring network security.

EDUCATION:
Bachelor's degree in Computer Science, Management Information Systems or related fields and/or equivalent combination of education and experience.

COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:

  • Strong oral and written communication skills

  • Strong analytical, judgement and problem solving skills

  • PowerShell, Python, Bash

  • Ansible, Puppet, Salt, Chef

  • Terraform, Cloud Formation

  • Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)

  • RESTful APIs

  • CI/CD Pipelines, source control, GitLab, Azure DevOps

  • Windows Server, Red Hat Enterprise Linux

  • TCP/IP, DNS, Active Directory, Microsoft Hyper-V, ProxMox

  • Zabbix, SCOM, SolarWinds

  • Conceptual understanding of database technologies, including relational databases, document databases, and key/value stores

**Pay Range for this position is - $70,000 - $90,000 annually, depending on experience

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or corporaterecruiting@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.