Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3+ million users who trust us with more than $100 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
Internships @ Wealthsimple
At Wealthsimple, we offer 4 to 8-month internships that are open to co-op and non-co-op students, and recent grads. During your internship, you will have the opportunity to contribute to projects that are changing the landscape of financial services for Canadians. You will be on a team that supports your growth, provides mentorship, and connects you to the broader Wealthsimple community!
Our internship program follows a hybrid work model, where you’ll be working from our Toronto headquarters on Wednesdays and Thursdays. This structure offers the flexibility of remote work, while also providing the collaboration, connection, and mentorship that come from being together in person.
Eligibility
✔ Currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp
✔ New graduates - Within 6 months of your graduation date
✔ Available to work full-time hours
✔ Residing in Canada
✔ Able to commute to our Toronto HQ on Wednesdays and Thursdays
About the CX Operations Team:
The CX Operations team is responsible for enabling exceptional client and agent experiences across Wealthsimple through optimized systems, content, AI solutions, and strategic initiatives. We manage the technology, knowledge, and processes that power our customer experience organization, driving continuous improvement in efficiency and effectiveness. Within that team, Workflow Optimization (WFO) optimizes workflows, systems, and automations that span our entire ecosystem of tools. We partner with teams across the organization to identify and simplify toilsome workflows through process mapping, automation, and AI tool implementations.
If you’re energized by optimizing complex systems, learning quickly, and driving measurable impact, we’d love to hear from you.
About the Workflow Optimization Intern Role:
As a WFO Intern, you will partner with WFO managers and internal SMEs to design and build AI tools for analysis, audit and improve automations, map and redesign workflows, and deliver measurable improvements in containment, resolution time, and operational risk.
You will develop core skills in project planning, process design, AI tool deployment, and AI‑enhanced automation while contributing directly to CX efficiency and client experience.
Projects this term may include:
Building and shipping automations utilizing a new AI workflow automation tool
Building, testing, and deploying AI agents for bulk ticket analysis
This role will be closed for applications on Monday February 23rd 11:59PM EST
Compensation & Equity
🤑 Base salary range: For this role, candidates can expect the following base salary range:
• Term 1 students: CAD $42,000 - $44,000
• Term 2 students: CAD $44,000 - $46,000
• Term 3 students: CAD $46,000 - $48,000
• Term 4 students: CAD $48,000 - $50,000
• Term 5 students: CAD $49,000 - $52,000
Your current year of study and number of past internship terms will determine your salary band. Actual compensation within each band is based on skills, experience, and academic performance. Exceptional candidates may be considered above the top of their year's range. 🚀
We use clear year-based levels and market-based salary bands to ensure compensation is fair and consistent across all internship programs.
Why Wealthsimple?
🤑 Competitive salary with group savings matching plan using Wealthsimple for Business
🌴 Generous vacation days, wellness days and unlimited sick & mental health days
🎉 Intern programming including educational workshops, hackathons, and mentorship
🌎 A wide variety of peer and company-led Employee Resource Groups (ie. Rainbow, Inclusive Gender Network, Black @ WS)
What past interns have said about their experience at Wealthsimple:
"I absolutely loved the term here and had a great chance to learn new things and meet many amazingly talented people! I also really appreciated the mentorship program, having someone who was an alumni from my school+program was a great chance to learn more and help plan my career and academic journey!"
"A lot of autonomy and trust from teammates; In-person office experience allowed for a lot of deeper friendships; I genuinely like the Wealthsimple product which made it very exciting to work on it"
"The other interns were really a highlight as well as all of the things that y'all planned for us. I also would say my own team really made me feel at home and welcomed. I love the codebase and engineering tools a lot and will miss it!"
With over 1,000 employees coast to coast in North America, be a part of our Canadian success story and help shape the financial future of millions — join us!
Read our Culture Manual and learn more about how we work.
Technology & Innovation at Wealthsimple
We believe the future belongs to those who innovate boldly. At Wealthsimple, every team member is expected to lean into new technologies, including AI and tooling, to rethink how we work, solve problems faster, and create even greater value. We're looking for people who are not just comfortable with change but energized by it. Our commitment is to build a company that evolves at the pace of the world around us, and we want you to help lead that future.
DEI Statement
At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know, and we will work with you to provide the necessary support and make reasonable accommodations to facilitate your participation. We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
At Wealthsimple, we want interviews to feel like genuine conversations. To support this, we use AI transcription during recruiter interviews. This allows recruiters to be fully engaged, ask thoughtful follow-up questions, and ensure your experiences are captured accurately. You’ll always have the choice to opt in or out before we begin.