Wellfit is a healthcare fintech company that provides financial solutions for the dental industry. We enhance the experience for patients, providers, employers, and payors by removing financial barriers to treatment and care.
About the Role:
We are seeking an experienced HR Manager to join our growing team at Wellfit. This is a high-impact, execution-focused role, responsible for owning HR operations, driving employee relations, and providing trusted guidance to managers and employees. The HR Manager will partner closely with the Director of People & Organization while helping scale HR practices for a company of ~120 employees.
This role is ideal for someone who thrives in a fast-paced, high-growth environment, is comfortable building structure from the ground up, and brings deep expertise in employee relations, compliance, and performance management.
Key Responsibilities:
Employee Relations & Manager Support:
• Serve as the primary point of contact for employee relations, ensuring fair and timely resolution of workplace issues.
• Conduct investigations, facilitate performance improvement plans (PIPs), and coach managers on documentation and feedback.
• Provide direct guidance on employee performance, attendance, and conduct matters, escalating to the Director for highly sensitive or executive-level cases.
Core HR Operations:
• Own HR administration, including HRIS data management, background checks, onboarding, offboarding, and leave administration.
• Manage benefits and serve as the first line of support for employee questions on pay, benefits, and policies.
• Draft, update, and implement policies, procedures, and the employee handbook in partnership with the Director for review and approval.
• Generate and maintain HR reports and metrics (e.g., turnover, headcount, performance tracking) to support business decision-making.
Performance & Compliance:
• Execute performance processes, including PIPs, feedback documentation, and review cycle support.
• Ensure compliance with all federal and state employment laws and internal policies.
• Conduct audits and recommend improvements for HR processes and risk management.
Collaboration & Culture:
• Work hand-in-hand with the People team on engagement and culture-building initiatives.
• Provide insights to leadership on trends, risks, and opportunities in employee relations and organizational practices.
• Balance direct communication with strong relationship-building to serve as a trusted advisor to both employees and managers.
• Support compensation documentation and headcount planning processes, including promotion tracking, comp letters, and research, in partnership with the Director.
• Assist with maintaining updated job descriptions and organizational charts as the company scales.
Qualifications:
Experience: 6 - 10 years of progressive HR experience, with strong emphasis on employee relations, compliance, and HR operations.
Industry Fit: Experience in high-growth, small-to-mid-sized organizations (ideally scaling from ~100 - 500 employees).
Expertise: Strong knowledge of employment law, performance management, benefits administration, and HR compliance.
Skills: Ability to conduct investigations, coach managers, and navigate sensitive employee matters with autonomy, while knowing when to escalate to the Director.
Style: Approachable, direct, and confident communicator who can build rapport across all levels while delivering honest feedback.
Mindset: Hands-on, eager to grow, comfortable working with limited resources, and driven to help build HR processes from the ground up.
Why Wellfit?
• Make an Impact: Your work will directly shape the financial backbone of one of the most innovative healthcare fintech companies in the U.S.
• Work Flexibly: Hybrid model based in Dallas with 3 days/week in-office.
• Comprehensive Benefits: Full medical, dental, vision, and generous PTO.
• Invest in Your Future: Competitive salary, bonus eligibility, and 401(k) matching.
• Fast-Growth Environment: A rare opportunity to grow with a profitable startup on a national trajectory.
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