People Generalist

We are Paramount Commerce, a leading fintech company focused on simplifying payments in Canada. Since the early 2000s, we have redefined online purchasing by introducing a way to pay directly from a bank account, bypassing credit cards or e-wallets. Our commitment is to provide the highest standards of security and risk management that support seamless payments and rich data.

As we strengthen our position in Canada, we are strategically positioning ourselves for global expansion. To achieve our goals, we are seeking talented professionals who can push the boundaries of innovation, contributing to our growth across Canada and worldwide. Join us at Paramount Commerce, where we not only follow fintech trends but shape them.

We’re looking for a People Generalist to join our team and support the full employee lifecycle—from the moment a candidate applies to the day they join and beyond. You’ll help drive recruitment efforts, and deliver a smooth, welcoming onboarding experience. You’ll also support HR operations, employee experience initiatives, and core people processes that contribute to a positive, inclusive workplace. This is a great opportunity for someone who enjoys variety, is highly organized, and genuinely cares about creating a great employee experience.


What will you do?

HR Operations & Administration

• Maintain accurate and up-to-date employee data across systems (e.g., BambooHR, 15Five, Workable, Gainsight).
• Act as system administrator for updates, workflows, permissions, and reporting.
• Generate analytics reports.
  

Employee Experience & Engagement

• Help coordinate and administer employee engagement surveys and performance review cycles.
• Serve as a point of contact for employee questions on policies, tools, and processes.

Recruiting & Onboarding/Offboarding Support

• Partner with hiring managers to lead the full recruitment cycle—from posting roles and sourcing candidates to conducting prescreens, coordinating interviews, managing communication, background checks, and offer letter preparation.
• Coordinate with internal departments to complete onboarding processes.
• Support offboarding processes and exit interviews.

Projects & Process Improvement

• Identify and implement opportunities to streamline processes and improve the employee experience.
• Keep documentation, templates, and policies up to date.
• Participate in people-related projects.
• Other tasks as assigned.

What are we looking for?

• Minimum 3 years of experience in a Human Resources role, preferably in a generalist capacity with experience in Recruitment.
• Understanding of Canadian legislation  (UK, US a plus).
• Strong attention to detail, organization, and follow-through.
• Excellent interpersonal and communication skills.
• Approachable, and passionate about building great employee experiences.
• Experience with HRIS platforms (e.g. BambooHR, Gusto, Humi), ATS platforms (e.g. Workable), LMS platforms (eg.. Gainsight), Google Workspace, Slack.
• Experience in a remote-first environment.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• HR certification (e.g., CHRP) is a strong asset.
  

At Paramount Commerce, we are proud to be an equal opportunity employer. We practice ethical and fair hiring processes and strongly encourage applications from diverse backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.

We are committed to creating a place for our employees to be their authentic selves. We believe diversity of thought, background, and experience are essential to achieve our mission to simplify payments.