Operations Manager - Government & GLC Vendor Financing

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for a reliable and experienced Operations Manager to lead day-to-day operations in our Government & GLC Vendor Financing vertical. This role is crucial in ensuring smooth disbursement, compliance, and collection monitoring for financing solutions offered to SME vendors. The ideal candidate is detail-oriented, well-versed in financial products, and experienced in managing operational risk in a financial institution or non-bank financial institution (NBFI).

What you will do:

• Oversee daily operations, including application review, KYC/AML compliance checks, disbursement coordination, and fund collection tracking.
• Ensure end-to-end operational integrity of financing transactions such as factoring, term loans, and revolving credit.
• Monitor repayment schedules, liaise with internal teams on overdue follow-ups, and support recovery efforts.
• Maintain accurate records and audit trails in accordance with regulatory and internal SOPs.
• Act as the main liaison with credit, legal, finance, and collections to resolve operational bottlenecks.

• Guide and support junior team members in operational processes and controls.
• Drive continuous improvements in process efficiency, documentation quality, and risk mitigation.
  

• Minimum 3 years of experience in financial institutions or NBFI operations.

• Strong understanding of SME lending products: factoring, term loans, revolving credit.
• Diploma or higher qualification in Accounting or Finance.

• High attention to detail, process-oriented mindset, and strong teamwork ethic.
• Able to work independently and mentor junior staff in a collaborative environment.
  

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their backs for their loved ones too.
• Mental health and wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we organize org-wide fitness initiatives and engage partners to provide well-being coaching.
• Tech support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Interested to know more about us? Learn about our Stories here.