KYC Specialist

Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 26 million users worldwide.

In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation.

But what truly sets us apart is our mission: to democratise investing and make smart, data-driven financial decisions accessible to everyone. We’re here to level the playing field—bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that’s not only reshaping the future of investing—but also making wealth-building inclusive, informed, and inspiring. If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.

KYC Specialist

The KYC specialist is a crucial member of our organization responsible for ensuring the company's adherence to all relevant laws, regulations, and internal policies. This role involves overseeing individual and corporate account opening processes and conducting reviews of periodic cases to identify and mitigate potential risks. Effective communication with various departments is essential for maintaining a robust compliance program.

Responsibilities

• Conduct KYC reviews for individual and corporate clients, including reviewing client documentation and performing name screening in accordance with regulatory requirements.
• Perform periodic reviews of existing individual and corporate accounts to ensure customer due diligence (CDD) information is accurate, complete, and up to date.
• Manage and investigate name screening alerts, assess the validity of potential matches, and take appropriate follow-up actions.
• Participate in system enhancement initiatives related to KYC and onboarding processes.
• Liaise with internal stakeholders on matters relating to individual and corporate onboarding.
• Conduct training sessions for relevant stakeholders on individual and corporate onboarding procedures.
• Handling client lifecycle requests, including account reactivation and processing of estate (deceased) accounts, in accordance with internal policies and regulatory requirements.
• Support ad hoc projects and perform other duties as assigned, ensuring timely and effective completion of assigned tasks.

Our Values

• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.

• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.

• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.

• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

• Degree or above with major in Finance, Accounting, Law or related disciplines
• At least 1 year of relevant experiences will be an advantage.
• Exposure in MAS/top tier brokerage company is highly preferable and will be an advantage
• Self-initiated, analytical-minded, and able to handle multi-tasks under a tight schedule. Proactive and reliable team player but can also work well independently.
• English speaking and Fluency in Mandarin is an added advantage
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Able to handle repetitive work.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More!: Discover even more perks and benefits as we take you through the hiring process!