KYC Client Onboarding Officer
moomoo
Full-time
On-site
Sydney New South Wales Australia
- Conduct essential KYC screenings and reviews for Moomoo members, cross-verifying data from diverse independent research sources by KYC procedures.
- Collaborate effectively with internal and external stakeholders while upholding awareness of AML/KYC regulatory requirements and compliance due diligence functions.
- Autonomously execute tasks while adhering to quality standards under leadership direction.
- Assist in issue resolution and communication under guidance from leadership.
- Resolve Moomoo member account issues, including a comprehensive documentation review for compliance fulfilment.
- Provide policy and procedures interpretation with key stakeholders & clients.
- Update forms as per local regulations and work closely with Compliance Operations to expedite documentation reviews and provide clarifications.
- Follow up with customers to ensure timely information submission.
- Ensure all tasks align with our policies and regulations.
- Bachelor's degree or equivalent with a focus in business, accounting or finance;
- 1-2 years of AML/CTF experience;
- Excellent verbal and written communication skills in English;
- Excellent digital literacy, including MS Office application knowledge and a broad understanding of securities and investments;
- Strong research and analytical skills and comfortable working under tight timelines;
- Works effectively and independently while being a team player;
- Preferred, though not mandatory, possession of RG146 accreditations for general advice and securities. Full training and accreditation are available if required.