IT Tech Support

At Kody, we’re building smarter ways for businesses to manage payments and financial services. As we grow our presence across regions, we’re looking for a tech-savvy and proactive IT Technology Support to help us keep our internal systems running smoothly and securely.

If you’re passionate about technology, love solving problems, and want to grow in a fast-paced startup, this is the opportunity for you.

💼 What You’ll Do

• Set up and configure laptops (Apple MacBooks) for new joiners
• Troubleshoot hardware and software issues for both in-office and remote staff
• Manage access to tools like Google Workspace, Slack, 1Password, and more
• Support local office setup: monitors, routers, printers, video conferencing, etc.
• Track and manage company hardware and IT inventory
• Learn and assist with Mobile Device Management (MDM) - full training provided
• Coordinate device purchases and liaise with local vendors
• Maintain internal tech documentation for onboarding and troubleshooting
• Work closely with the People & IT teams across regions to support wider company operations
• Optional: get exposure to POS/PMS systems if you’re curious about fintech and retail

👀 Who We’re Looking For

• 1+ year of experience in IT, tech support, operations, or administrative support
• OR highly tech-literate and eager to build a career in IT
• Comfortable using and supporting Apple devices
• Experience with Google Workspace is essential
• Excellent communication in English (Cantonese/Mandarin a bonus)
• Reliable, detail-oriented, and able to work independently
• Must be based in Hong Kong and happy to work in-office

• A supportive, fast-paced environment where you can grow your IT skills.

• Access to HKD$10,000 per year for Learning & Development.
• Comprehensive health and dental insurance.

• A fun, international team that values curiosity, ownership, and progress.

• Opportunity to grow into a more senior IT or systems role over time.