WHO WE ARE
At Papel Holdings, we’re not just another Fintech company. We’re on a mission to revolutionize the financial landscape. From innovative banking solutions to cutting-edge digital asset products, we’re transforming how people interact with money.
Careers at Papel suit those who want to have an impact, who are comfortable getting uncomfortable, willing to take risks and win big. We are brave, laser-focused and have high aptitude, with a little playfulness for good measure. If you’re someone who thrives on high accountability, possesses a start-up spirit, and flair for industry-savvy solutions, you’ll fit right in.
If this resonates with you, you’ll have the opportunity to make a real impact and be part of something that’s changing how we interact with money and wealth.
POSITION OBJECTIVE
The Fraud Manager at Papel plays a pivotal role in safeguarding our financial services from fraudulent activities. This position involves developing, implementing, and managing a comprehensive fraud prevention strategy that encompasses both digital and physical transactions. The Fraud Manager will work closely with cross-functional teams to analyze trends, identify vulnerabilities, and recommend targeted solutions to mitigate risks. This role is crucial in maintaining our reputation and ensuring a secure environment for our customers.
RESPONSIBILITIES
- Design and implement robust fraud prevention and detection strategies to protect Papel’s products and services from fraudulent activities.
- Analyze transaction data and user behavior patterns to identify potential fraud trends and vulnerabilities.
- Ensure alerts are managed appropriately and within timelines.
- Collaborate with technology and product teams to enhance security features and ensure effective anti-fraud mechanisms are integrated into systems.
- Work closely with second line of defense functions such as Risk and Compliance.
- Conduct investigations into suspicious activities and coordinate with law enforcement as needed.
- Prepare and present reports on fraud-related metrics and activities to senior management and stakeholders.
- Develop training programs for team members and stakeholders on recognizing and preventing fraud.
- Stay abreast of industry trends, emerging threats, and best practices in fraud prevention to continuously improve processes and policies.
- Manage relationships with external vendors and partners related to fraud detection and prevention tools and services.
- Bachelor's degree
- 7+ years of experience in fraud prevention, detection, or investigation within the financial services or fintech sectors.
- Proven track record in developing and implementing effective fraud management strategies.
- Strong analytical skills with the ability to interpret complex data and develop actionable insights.
- Excellent communication skills for conveying fraud strategies and findings to diverse audiences.
- Knowledge of regulatory standards and compliance requirements applicable to fraud management.
- Experience working in a dynamic, fast-paced environment, preferably within a startup or fintech organization.
- Competitive pay
- Discretionary bonus
- Comprehensive Healthcare