Director Relationship Management

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service.   We are always looking for exceptional talent to join us on the journey!

We are seeking an experienced and strategic Relationship Director to lead key client partnerships and oversee a growing team of Relationship Managers responsible for enterprise clients across a variety of verticals.

In this high-impact role, you will take direct ownership of some of Nuvei’s largest and most strategic customers, while also coaching and developing your team to deliver exceptional results. You’ll act as a trusted advisor to C-level stakeholders, deeply understand each client’s unique business needs, and proactively guide them in leveraging Nuvei’s modular and scalable fintech platform.

Your leadership, industry insight, and commercial drive will be instrumental in shaping the long-term success of your clients and the continued growth of key verticals within our portfolio.

 Responsibilities

• Be an expert in e-commerce and payments with direct, relevant experience ideally in card acquiring, APMs, gateway and treasury-related services.
• A proven ability to lead and coach a commercial team.
• Motivated to build and develop a small team.
• Have responsibility for continually raising the standard of the Relationship Managers to become both commercial and payment experts.
• Commercially orientated; adept at selling complex, technology-based solutions
• Able to quickly form new and meaningful relationships externally and internally.
• Highly numeric with an ability to review transaction and commercial data to understand trends and generate business insights and meaningful recommendations.
• Comfortable operating in a fast-paced and demanding environment where solutions are not always immediately obvious.
• Adept at engaging with and presenting to C-level stakeholders.
• Be able to travel with some regularity for customer meetings and industry events.

Qualifications

• 3+ years of direct experience in the payments industry - must
• 3 years of experience in relationship management, sales, or account management - must
• Proven experience in team management - must
• Proven track record of managing client relationships and driving revenue growth.
• Have worked in and understand the challenges and opportunities within the different industries.
• Have a sense of humor and be able to take our work very seriously while having fun at the same time.
• Ability to forge new successful ways of working.
• Be genuinely curious to continually learn – about our industry, our customers, and our company

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you. 

Benefits

• Private Medical Insurance
• Office and home hybrid working
• Global bonus plan
• Volunteering programs
• Prime location office close to Tel Aviv train station.