Director of Strategic Operations

As the Director of Strategic Operations, you will play a pivotal role in driving strategic initiatives, ensuring cross-functional alignment, and supporting the CEO in delivering on organizational objectives. This role requires a blend of strategic thinking, project management, and leadership skills to manage critical operations and drive the digital bank's transformation efforts.

1. Product Development Leadership
• Oversee the end-to-end development of products, coordinating with relevant departments to define product details and ensure alignment.
• Proactively manage progress, address challenges, and provide solutions to successfully move products to the live environment.
  
2. Organizational Enhancement Initiatives
• Create and implement new initiatives to improve organizational effectiveness and drive innovation.
• Lead special projects to enhance specific functions within the organization.
  
3. Gap Analysis and Continuous Improvement
• Identify operational and strategic gaps across departments.
• Work cross-functionally to develop enhancement plans and ensure their timely execution.
  
4. Digital Bank Transformation Support
• Assist in the digital bank transformation that aligns with best practices and Central Bank of Iraq (CBI) regulations.
• Support progress tracking, testing, and service deployment into production.
  
5. Performance Monitoring
• Establish and share Key Performance Indicators (KPIs) with management to track organizational performance and outcomes effectively.
  
6. Policy Development and Implementation
• Assist the CEO in drafting policies and ensure their successful implementation across the organization.
  
7. Progress Oversight on Delegated Work
• Monitor and follow up on delegated tasks, ensuring alignment with priorities and timely completion.
  
8. Meeting Management
• Attend meetings to monitor progress, document key takeaways, and manage follow-ups to ensure accountability.
• Prepare and support Board meeting presentations, ensuring accurate and impactful content.
  
9. Market and Competitive Analysis
• Maintain a deep understanding of the marketplace, competitors, and emerging technologies to provide insights and strategic recommendations.

• Industry Expertise: Deep expertise in Banking or Payments.

• Language Proficiency: Fluency in Arabic (written and spoken).

• Project Leadership: Proven experience leading and managing complex, cross-functional projects.

• Strategic Acumen: Strategic thinking and advanced problem-solving capabilities.

• Analytical Proficiency: Exceptional analytical skills with a proven ability to identify challenges, develop actionable solutions, and ensure effective execution.

• Communication Excellence: Superior verbal and written communication abilities.

• Execution & Detail: Highly organized and detail-oriented, with a proven ability to drive tasks to completion and deliver results.