Business Analyst

Natech Banking Solutions is a leading European fintech company with nearly 20 years of experience in developing advanced banking systems for major financial institutions. Headquartered in Ioannina, with offices in Athens, Switzerland, and Germany, Natech is at the forefront of digital banking innovation. Our comprehensive product suite includes core banking systems and digital engagement tools, enabling financial institutions to deliver exceptional service. In partnership with Piraeus Bank, we are also developing Snappi, Greece’s first digital-only bank. That's where you come in. 

We are looking for a motivated and detail-oriented Business Analyst to join our dynamic team. This position is ideal for individuals who are passionate about business processes, data analysis, and project management. The successful candidate will work closely with our Chief Strategic Initiatives Officer to support the planning, execution, and delivery of various strategic initiatives.

Your Responsibilities: 

• Supporting project management activities related to the implementation of new initiatives. This includes end-to-end ownership of the assigned projects’ lifecycle. 
• Leading change management efforts by preparing communication plans and training materials for end-users. 
• Coordinating the development of project plans, tracking progress, preparing reports, and facilitating communication among stakeholders. 
• Managing project budgets, timelines, and resource allocation to ensure successful delivery within scope. 
• Producing detailed documentation for business processes and system enhancements. 
• Gathering and documenting business requirements through interviews, workshops, and research. 
• Analyzing data and modeling business processes to identify efficiencies and improvements. 
• Monitoring project performance metrics and KPIs to evaluate success and recommend adjustments as needed. 
• Identifying areas for process improvement and assisting in implementing solutions that align with organizational goals. 
• Ensuring compliance with organizational policies, industry standards, and regulatory requirements throughout the project lifecycle. 
• Acting as a liaison between business units and technical teams to resolve conflicts and facilitate decision-making. 
• Continuously gathering feedback from stakeholders to refine processes and improve project outcomes. 

• Master's degree in Business Administration, Finance, Information Technology, or a related field. 
• A minimum of 3 years of experience in a Business Analyst or Project Management role, preferably within the financial services or fintech sectors. 
• Strong analytical and problem-solving skills, with the ability to interpret complex data. 
• Familiarity with business process modeling and project management methodologies. 
• Excellent communication skills, both verbal and written, with the ability to collaborate effectively with diverse teams. 
  
  The Ideal Candidate will have:
  
• Experience in delivering complex, cross-functional initiatives before. 
• Excellent communication and stakeholder management skills. 
• Strong analytical and quantitative skills. 
• Ability to scope projects, drive timelines, coordinate across departments. 
• Proactive attitude; taking action when necessary. 
• Familiarity with project management tools and basic data analysis techniques is a plus. 
• Willingness to work in a fast-paced environment and be able to manage multiple tasks simultaneously. 
• Flexibility to travel if deemed necessary; not frequent. 
  

At Natech, our employees enjoy benefits designed to enhance productivity and contribute to professional growth. We offer: 

• Competitive compensation packages 

• Meal allowance 

• Private Health and Life Insurance 

• Private Pension Scheme 

• Participation in impactful international projects 

• Continuous opportunities for professional and personal development 

We are proud to be an equal opportunity employer, committed to building a diverse and inclusive team where everyone feels valued, heard, and empowered to succeed—regardless of background, identity, or ability. 

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