Account Manager (B2B SaaS)

Join Sanction Scanner as an Account Manager (B2B SaaS)!

At Sanction Scanner – 2x Deloitte EMEA Winner & 3x Deloitte Fast 50 Winner – we help financial institutions in 70+ countries fight financial crime with our compliance solutions. We’re now looking for a customer-focused Account Manager to drive client growth, ensure renewals, and maximize long-term partnerships.

🌟 Why You'll Love Working with Us

• Customer Impact: Work closely with leading banks, fintechs, and financial institutions, helping them achieve compliance excellence.
• Growth & Retention Role: Drive renewals, upsells, and cross-sells to expand our footprint within existing accounts.
• Collaborative Culture: Partner with sales, product, and customer success to deliver maximum client value.
• International Reach: Manage relationships across diverse regions and industries.

📋 What You’ll Be Doing

• Client Relationship Management: Serve as the trusted advisor for assigned accounts, building and maintaining long-term relationships.
• Renewal Ownership: Proactively manage contract renewals, ensuring customer satisfaction and retention.
• Upsell & Cross-Sell: Identify opportunities to expand product adoption (e.g., ongoing monitoring, adverse media, case management).
• Strategic Account Planning: Develop tailored growth plans aligned with clients’ business objectives and industry needs.
• Customer Advocacy: Represent client feedback internally, influencing product roadmap and support priorities.
• Pipeline & Forecasting: Track renewals, upsell opportunities, and revenue forecasts in CRM (HubSpot).
• Collaboration: Work closely with Customer Success Managers to deliver value and seamless onboarding.

🎓 What We’re Looking For

• Experience: Minimum 2+ years in B2B SaaS account management, ideally within enterprise/financial services.
• Proven Success: Track record in renewals and expansions with measurable impact.
• Relationship Builder: Skilled in trust-based stakeholder engagement, including senior executives.
• Language Skills: Excellent written and spoken English; additional languages are a plus.
• Analytical Mindset: Ability to connect client ROI with product adoption.
• CRM Proficiency: Experience with HubSpot or similar platforms.

• Competitive Compensation Package – NET salary with performance-based bonus tied to renewals/upsells.
• Meal compensation for a nutritious lunch.
• Comprehensive health benefits.
• Recognition & Reward Culture – your impact on growth will be celebrated.
• Training & development budget.
• Digital membership support.
• Flexible dress code & international work environment.
• Work with a talented, award-winning team shaping the future of RegTech.

We provide equal opportunity to all, we do not discriminate based on gender, sexual orientation, disabilities, religion, or social origin.